Mindbody vs Momence in 2026: Pricing, Features & Which One Wins
An honest 2026 breakdown of Mindbody and Momence — pricing, features, post-acquisition risks, and how Joya's AI Sales Agent layers on top of whichever you choose.
TL;DR
- Mindbody — best for established multi-location studios that need enterprise features and can absorb $270+/month
- Momence — best for boutique studios wanting a modern alternative, but check current contract terms post-2025 acquisition
- Neither solves after-hours lead response — that's where Joya comes in
Quick comparison
Side-by-side comparison
Mindbody
Enterprise-grade fitness platform with deep integrations
Starting price
~$270/month
Best for
- •Large wellness studios and multi-location businesses
- •Enterprise fitness brands with complex reporting needs
Pros
- Most widely recognized platform — clients may already have accounts
- Deep feature set and marketing automation
- Large partner and integration ecosystem
Cons
- Starts around $270/month, climbs quickly with add-ons
- Long-term contracts common
- Dated interface compared to boutique-focused alternatives
Momence
Modern boutique platform — watch post-acquisition support closely
Starting price
$199/month
Best for
- •Boutique yoga and pilates studios that want a modern Mindbody alternative
- •Studios offering hybrid or online classes
Pros
- Clean, modern interface designed for boutique class formats
- Strong hybrid and on-demand class support
- Good multi-location capability
Cons
- Acquired by private equity in January 2025 — support declining
- $199/month minimum before payment processing fees
- Chat-only support with multi-week response times reported
Make your choice
Who should pick what
MPick Mindbody if...
Pick Mindbody if you run a multi-location operation, need enterprise reporting, and your budget supports $270+/month with a long-term contract.
MPick Momence if...
Pick Momence if you run a boutique yoga, pilates, or hybrid studio and want a cleaner Mindbody alternative — but scrutinise current contract terms given the 2025 acquisition.
Deep dive
Detailed comparison
Feature comparison
| Feature | Mindbody | Momence |
|---|---|---|
| Scheduling | ✓ | ✓ |
| Membership management | ✓ | ✓ |
| Mobile app | ✓ | ✓ |
| Marketing tools | ✓ | ✓ |
| Hybrid/online classes | No | ✓ |
| Free trial | No | ✓ |
| Enterprise tools | ✓ | No |
| AI lead capture | No | No |
| Transaction fees | 2.75%–3.5% | From 2.9% |
Pricing comparison
| Pricing | Mindbody | Momence |
|---|---|---|
| Starting price | ~$270/month | $199/month |
| Payment processing | 2.75%–3.5% | ~2.9% + Stripe fees |
| Contract | Annual contracts common | Tightening since 2025 acquisition |
| Setup fees | Often required | Usually none |
| Independent ownership | No (PE-backed) | No (PE acquired Jan 2025) |
Mindbody
Enterprise-grade fitness platform with deep integrations
Mindbody is the long-standing category leader for studio management. It covers scheduling, memberships, marketing automation, and enterprise reporting — and has the largest partner ecosystem in the industry. The tradeoff is cost, contract terms, and an interface that has not kept pace with newer platforms.
Pros
- Most widely recognized platform — clients may already have accounts
- Deep feature set and marketing automation
- Large partner and integration ecosystem
- Enterprise multi-location and reporting capabilities
Cons
- Starts around $270/month, climbs quickly with add-ons
- Long-term contracts common
- Dated interface compared to boutique-focused alternatives
- Support quality inconsistent across plans
Pricing
Starts around $270/month; enterprise plans exceed $1,350/month.
Best for
- •Large wellness studios and multi-location businesses
- •Enterprise fitness brands with complex reporting needs
Momence
Modern boutique platform — watch post-acquisition support closely
Momence was the most popular boutique-studio Mindbody alternative until its private equity acquisition in January 2025. It has a modern interface, strong hybrid class support, and a cleaner member experience than Mindbody. Post-acquisition, studios report slower support and tightening contract terms — worth factoring into any decision.
Pros
- Clean, modern interface designed for boutique class formats
- Strong hybrid and on-demand class support
- Good multi-location capability
- Built-in marketing automation suite
Cons
- Acquired by private equity in January 2025 — support declining
- $199/month minimum before payment processing fees
- Chat-only support with multi-week response times reported
- Contract flexibility reducing since the acquisition
Pricing
$199/month minimum; payment processing from ~2.9%.
Best for
- •Boutique yoga and pilates studios that want a modern Mindbody alternative
- •Studios offering hybrid or online classes
Grow with FitJoy
Whichever you pick, FitJoy.ai works on top
You don't need to switch CRMs to grow your studio. FitJoy layers on top of Mindbody and Momence.
Joya - AI Sales Agent by FitJoy.ai
Joya integrates with Mindbody and Momence. It handles new lead follow-up, win-back sequences, review funnels, and website chat - automatically, on the platform you already use.
FitJoy Done-For-You Services
Not ready to DIY? FitJoy's services team handles Local SEO, Review Management, and Website Development for boutique fitness studios - on top of whichever CRM you run.
Common questions
FAQ
The platform is just the system of record
Whichever you pick, the leads it captures still need a 5-minute response — and your front desk is teaching at 8pm.
Pick your CRM. Add FitJoy. Book a demo.
Joya AI Sales Agent and FitJoy's Done-For-You Services work on top of Mindbody, Momence, and most other fitness platforms.